Ogi’s currently building a full fibre network in communities across south Wales, with more to come soon. Use our handy postcode checker to find out exactly where we are, phone us on 029 2002 0520 or email sales@ogi.wales. If you’re a home customer living in south Wales, but not in one of Ogi’s networked communities, then we may be able to provide you with an alternative service. We can provide services to businesses wherever they might be in south Wales. Phone 029 2002 0535 or email business@ogi.wales.  

A Standard Installation will take up to 1.5 hours. The team will set up your full fibre connection, and hook up your router/s on your behalf. Find the ins and outs of your Ogi install day here.  

If you plan to move house, you may be able to migrate your service over to a new address to minimise the hassle and prevent a loss of service to you. Our ability to do this will depend on where you’re moving to, and the nature of your current service from us. Please get in touch with sales@ogi.wales or phone 029 2002 0520 to find out if we’re able to help. If we’re not able to offer a service at your new property, or you choose not to take up an Ogi service at your new address, then your current service will need to be ceased and our standard terms for terminating a service will apply. You’ll need to return your router/s to us using a returns postage pack provided. If we are able to offer you a future service, you may be charged an installation fee at your new address. You can choose to take your router(s) with you, but please discuss this with our Sales team.  

It's worth checking with your current provider to see how much it would cost to end your contract early. Or simply let our sales team know when it’s due to end and we can get back in touch!