Cancelling your service

We’re sorry to hear you’d like to cancel. To cancel your service, please call us on 029 2002 0520, email us at sales@ogi.wales, or send us a letter. You can also use our form below.

Just remember: You have a 14-day cooling-off period to cancel your service if that’s what you’d like to do. If you have chosen to have your service installed within the 14-day cooling-off period, it’s important to know that if you then choose to cancel within the 14-day window, you’ll be charged for the installation costs involved.

For further information about canceling your Ogi service, please read our Terms and Conditions.

Cancellation Form

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