How to switch broadband providers

13 February 2024
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From online shopping to entertainment to working from home, many of us rely on our WiFi connections for numerous activities on a daily basis.

If you’re thinking about switching broadband providers in the UK, you might be wondering what the process entails, and this guide is here to help.

So, how do you make the switch? The good news is that switching broadband providers is a breeze! As simple as un, dau, tri in fact.

To switch broadband providers in the UK, just follow these simple steps:

  1. Check your contract status
  2. Research
  3. Plug in your postcode
  4. Lock in your deal
  5. Get connected

1. Check Your Contract Status 

Before you can switch broadband providers, you need to make sure you’re not tied down by a contract with your current internet provider.

Take a peek at your original contract or confirmation email or give their customer service a shout if you’re unsure about anything. After all, it’s better to be safe than sorry.

Watch out for those pesky cancellation fees if you’re still in contract as you don’t want to get caught out. 

Man discussing how to switch broadband providers in the UK
From online shopping to entertainment to working from home, many of us rely on our WiFi connections for numerous activities on a daily basis..

2. Research

The next step is to do your research, as this will help to ensure you find the right UK broadband package for you.

Consider what it is that your current broadband provider is lacking and go from there. Checking reviews, testimonials and customer stories is a good place to start to establish what experiences people have with the potential provider.

Additionally, you’ll want to consider any add-ons you might want, such as extra routers.

3. Plug In Your Postcode 

Considering lightning-fast full fibre broadband? The next step is to plug in your UK postcode. 

Find out if it’s available in your area with our handy postcode checker.

If it’s a thumbs-up, you’re ready to customise your package to fit your needs. 

4. Lock In Your Broadband Deal

Once you’ve established whether you can get full fibre broadband, it’s time to choose your ideal broadband deal.

Choose your ideal broadband package, and choose a convenient date for your switchover and engineer visit. 

 5. Get Connected 

On the big day of switching providers, your engineer will work their magic to install your shiny new fibre cables and get your WiFi up and running.

From here you can sit back, relax, and enjoy everything that full fibre broadband has to offer.

It’s truly as simple as that!

Workers researching how to switch broadband providers
Look at at your original broadband contract or give your provider’s customer service a shout if you’re unsure about anything when making the switch. After all, it’s better to be safe than sorry.

Why Switch Broadband Provider?

From slow speeds to unreliable connections, there are numerous reasons why you might want to switch broadband provider.

In fact, a recent study found that ‘one third (35%) was found to suffer from slow and unreliable WiFi as frequently as weekly, amounting to almost 9.8 million homes‘, emphasising the frustration many of us have with bad broadband packages.

The reasons you might want to switch broadband providers include:

  • Saving Money – You’ll be surprised, faster speeds sometimes come with lower price tags.
  • You need faster broadband – If your current connection feels more like a crawl, it might be time for an upgrade.
  • You’re moving house – Your current provider might not be able to follow you to your new home, giving you the perfect excuse to explore other options.

 So, test your speed and compare deals to see if there’s a better fit out there. 

The Cost Of Switching Broadband Providers

Besides your tariff, when switching broadband providers you will want to consider setup fees, router charges, and other nifty add-ons.

With Ogi, though, there’s no upfront fee, and your shiny new router is part of the deal.

That said, for a little extra cost, you can add extra routers if you’re feeling data hungry. 

Woman switches broadband providers
A recent study found that ‘one third (35%) was found to suffer from slow and unreliable WiFi as frequently as weekly, amounting to almost 9.8 million homes’, emphasising the frustration many of us have with bad broadband packages.

Can I Keep My Old Landline Number? 

No worries! You will just need to make sure your new provider is on board before making the leap.

Here at Ogi, you can keep your number, dim problem! Just remember to let us know and we’ll handle the rest. 

Ready to experience the speed and ultra-reliability of Ogi’s full fibre broadband?

Take the first step by checking if it’s available in your area with our handy postcode checker. Say hwyl fawr and goodbye to sluggish connections and hello to seamless streaming and lightning-fast downloads.

Don’t wait, unleash the power of Ogi! Get in touch with a member of our team today to learn more.

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